The Help Centre

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Current Status

This page lists any current system issues that might be affecting your ability to interact with the Site.  If you are experiencing a technical issue that is not listed, please check the Help Desk.

Area Affected Details
Phishing / Spoof Emails

Please be aware that a couple of spoof emails are doing the rounds.  The ones we've been made aware of suggest you've requested a password reminder or describe details for winning 100 £ Voucher by entering a competition.

The emails look authentic but the links within them have been manipulated to take you to a fake website.  If you login to the fake website you are giving the proprietors your login details for AdultWork.com.

When following links from other websites or emails to any website, ensure the URL in your browser address bar is exactly correct for the site you wish to access.

Here is a link to one such spoof site. DO NOT enter your details anywhere, but observe the techniques they use to make the URL look like you're on AdultWork.com

http://yasuhome.net/www.adultwork.com/

Help protect others.  Internet Explorer Users can report the above website as a spoof Site via the Safety - SmartScreen Filter - Report... option.  Firefox Users can report spoof sites via their Help - Report Web Forgery menu option.

Some accounts who we believe have been compromised will be deactivated for their own protection.  If you have had an odd experience, being redirected to the login page and told you're already logged in, it may be worth changing your password right now.

Keyword Searching

Keyword searching over profile details has been temporarily suspended.  We are developing a more performant method of achieving the same results.

Any search keywords specified will now only look at profile summaries.

Delivering email to Yahoo addresses

We regret that due to new anti-spam techniques deployed by Yahoo, some people may not be receiving e-mail from us.

It is not only ourselves that you may not be receiving mail from, this problem is affecting many sites.

Here is an interesting discussion of the situation.

Unfortunately despite our numerous attempts to contact Yahoo they are unable to comprehend the problem we're experiencing, despite it been due solely their own misguided rules.

Here's a help page at Yahoo.  You will note that they make no mention of them deliberately refusing mail to make the server retry, (which they believe spammers will not do).

We would recommend you use the email account provided with your Internet connection provider.  If this is not possible then Hotmail (.com) and Googlemail.com are the best free alternatives.

Change your email address here.

To meet with the requirements of most email providers our servers have reverse DNS and SPF records configured.  To specifically meet with the requiremets of Yahoo, all mail is also tagged with the proper DomainKeys and DKIM security keys.

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